Privacy Policy

Introduction

Queen City Residential Laundry respects your privacy. This page explains what information may be collected through this website and how it is used. This is a local laundry pickup and delivery service, and we collect only what we need to respond to you and operate the site.

Information We Collect

The information collected depends on which form you use.

General Contact form

• Your name
• Your email address or phone number
• Your message

Schedule a Pickup form

• Your full name, phone number, and email address
• Your pickup street address, city, and ZIP code
• Your apartment or unit number, if you provide one
• Your preferred pickup day
• Your estimated load size, if you provide one
• Any pickup or laundry instructions you choose to provide

This site may also collect basic, non-identifying usage data through privacy-friendly analytics, such as which pages are visited and how visitors generally navigate the site. See the Analytics section for details.

How We Use Information

Information you provide through the General Contact or Schedule a Pickup form is used to:

• Respond to your inquiry
• Schedule and coordinate laundry pickup and delivery
• Follow up about pricing, service area, or other questions

Usage analytics help us understand general site traffic and improve how the site communicates what Queen City Residential Laundry offers.

Information Sharing

Queen City Residential Laundry does not sell your personal information. Your information is not shared with third parties for advertising or marketing purposes. Information may only be shared when necessary to respond to your inquiry, operate the website, or comply with legal requirements.

Service Providers

Contact and pickup form submissions are processed through the site's own form-handling service to deliver your message. This service is operated by the site owner and is used solely to route your inquiry. Queen City Residential Laundry uses trusted services to host and operate the site, all chosen with care.

Analytics

This site uses Umami, a privacy-friendly analytics tool, to understand general site usage, such as which pages are visited and how visitors find the site. Umami does not set cookies for tracking and does not use advertising cookies.

If you use a browser extension that blocks analytics scripts, Umami will not load.

Data Retention

Inquiry information may be kept as long as needed to respond and manage business communication. If you'd like your information removed, just reach out and we'll take care of it.

Contact

Questions about this privacy policy? Get in touch:

• Email: qcwashdryfold@gmail.com
• Phone: 603-820-3153